IGNITE 2025 TERMS & CONDITIONS
Last Modified 11/07/2024
Welcome to LCPtracker’s 12th Annual User Conference, Ignite 2025 ! (“Ignite 2025“) We are excited to have you join us at the Hyatt Long Beach Hotel in Long Beach, CA May 19th to May 22nd, 2025! Here you (“you” or “Registrant“) will find complete details on LCPtracker’s registration, attendance, and speaker policies. If you have any questions, please contact [email protected]. As a Registrant, you also agree to these Ignite Terms on behalf of any accompanying parties.
The Ignite Terms set out the terms and conditions between LCPtracker and you when you register for Ignite 2025. By registering for Ignite 2025, you are agreeing to comply with these Ignite Terms. You should read this document carefully. Prior to your registration, you must acknowledge and accept the Ignite Terms contained herein. Should you not wish to accept the Ignite Terms you should not register.
Submission of a registration is regarded as affirmation of your acceptance of these Ignite Terms.
REGISTRATION RATES
Once you complete the purchase of your registration, the rate is considered final and will not be adjusted. Registration cancellation requests can be received as a form submission or sent via email to [email protected]. Registration cancellations received prior to 5:00 PM (PDT) on Friday, April 21, 2025, will be refunded. Cancellation requests made after the cut-off date of April 21, 2025 will be refunded according to the schedule below. CANCELLATION REQUESTS RECEIVED WITHIN 10 DAYS BEFORE THE START OF IGNITE 2025 WILL NOT BE REFUNDED.
| Cancellation Date | Refund Amount |
|---|---|
| Date of Registration to April 21, 2025 | Full Refund |
| April 22, 2025 to May 9, 2025 | $250 Cancellation Fee |
| On or after May 10, 2025 | No Refund |
CANCELLATION
LCPtracker has the right to cancel Ignite 2025 and/or individual registrations for any reason and will refund your registration but will not be responsible for any consequential damages that may be incurred by Registrant. Attendance is restricted to industry professionals who use LCPtracker or to prospective purchasers/users of LCPtracker.
LCPtracker reserves the right to make changes in programs, speakers, or venues or to cancel or postpone certain programs if enrollment criteria are not met or when conditions beyond its control prevail.
LCPtracker reserves the right to cancel registrations in order to meet capacity requirements if at the time of the conference capacity requirements are imposed by the hotel and/or local or state authorities.
REGISTRANT HEALTH PROMISE
You acknowledge and understand that, if infected with COVID-19/RSV or other Communicable Disease (as defined at the conclusion of this paragraph), you and/or any accompanying parties may infect others that they may subsequently come in contact with, even if you are not experiencing or displaying any symptoms of illness, and that the risk of exposure to others remains at all times. Accordingly, the Registrant agrees that neither the Registrant nor any accompanying party will attend Ignite 2025 if within fourteen (14) days preceding Ignite 2025, they have: (1) tested positive or presumptively positive for COVID-19/RSV or other Communicable Disease or been identified as a potential carrier of COVID-19/RSV or other Communicable Disease, OR (2) experienced any symptoms commonly associated with COVID-19/RSV or other Communicable Disease, OR (3) been in direct contact with or the immediate vicinity of any person who is confirmed or suspected of being infected with COVID-19/RSV or other Communicable Disease. A “Communicable Disease” as used herein is COVID-19/RSV, any strains, variants, or mutations thereof, the coronavirus that causes COVID-19/RSV, and/or any other serious communicable and/or infectious diseases, viruses, bacteria, or illnesses or the causes thereof.
If you are unable to attend Ignite due to the reasons outlined above, your pre-paid registration will be refunded to you. You can email [email protected] to request this transfer.
WARNING – ASSUMPTION OF RISK
COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE REGARDLESS OF PRECAUTIONS THAT MAY BE TAKEN. BY REGISTERING FOR IGNITE 2025, YOU, ON YOUR BEHALF AND ON BEHALF OF ANY ACCOMPANYING PARTIES, AGREE TO (1) ASSUME ALL RISKS ASSOCIATED WITH COVID-19 AND OTHER COMMUNICABLE DISEASES, AND (2) COMPLY WITH ALL RELATED HEALTH AND SAFETY POLICIES OF HYATT LONG BEACH HOTEL AND LCPTRACKER AND ALL OTHER TERMS AND CONDITIONS SET FORTH IN THESE IGNITE TERMS. A COPY OF THE 2025 IGNITE CONDITIONS OF ADMISSION CAN BE ACCESSED AT IGNITE.COM/TERMSANDCONDITIONS
HEALTH RESTRICTIONS
LCPtracker has the right to impose health restrictions and mandates on Registrants and those who attend Ignite 2025 to protect the health and safety of our Registrants and staff members. If Registrants or accompanying parties are non-compliant with these restrictions and/or mandates, LCPtracker has the right to refuse admittance and/or expel them from Ignite 2025.
PAYMENT
We accept Visa, MasterCard, American Express, Discover, and check (invoice) payments. Invoice payments are due upon receipt. If payment is not received by 4/21/25 5:00 PM PDT, registrations may be cancelled. Please contact [email protected] for any questions regarding payment.
SUBSTITUTIONS
If you know you cannot attend Ignite 2025, you can transfer your Event Pass to someone else for free until 5:00 PM PDT on May 16, 2025. To transfer your pass, send a request via email to [email protected] by May 16, 2025.
FAILURE TO PERFORM
LCPtracker shall not be liable for any failure to perform or any delay in performing its obligations if the failure or delay is due directly or indirectly to any cause beyond the reasonable control of the organization, its employees, agents or representatives which shall include, but is not limited to, the following Acts of God: fire, flood, explosion, accident, pandemic, civil disturbance or emergency or periods of armed conflict.
OPT-IN
By registering for Ignite 2025, you agree that LCPtracker may also use your information to market, advertise, promote or otherwise contact you about our products and services. If you do not want us to use your information in this way, please email [email protected].
YOUR DATA
LCPtracker is committed to data privacy and protecting your personal information. Information on how we collect, process, and use your data is included in the LCPtracker Privacy Policy which is incorporated into these Terms & Conditions. Additionally, by submitting your email details during this Ignite 2025 registration process, you agree that LCPtracker may send you Ignite 2025-related information and other marketing information. A valid email address is required for all registrations. LCPtracker uses the personal data you provide in this registration for administering your participation in Ignite, and for helping us identify products/services that you might be interested in.
Ignite co-sponsors, exhibitors, and other third parties may directly request your personal information at their exhibit tables, presentations or elsewhere. If you are approached, please remember that this sharing is optional, and you should review their privacy policies to see how they will treat your personal information. LCPtracker takes no responsibility for how any of the aforementioned entities use your personal information.
PHOTOGRAPHY, AUDIO, AND VIDEO RECORDING
The conference is held in a public space. We don’t prohibit Registrants, sponsors, news organizations, and other companies from photographing, capturing video, or audio taping activities. You are permitted to use hand-held cameras and/or smart phones to take photographs and capture digital images for personal, non-commercial use, provided the photography is not disruptive. Photographs may not be published, sold, reproduced, transmitted, distributed or otherwise commercially exploited in any manner whatsoever. We reserve the right to use all images, videos, and audio files taken at Ignite 2025 that include participants, including yourself. By attending Ignite 2025, you consent to having your image, voice, likeness, and/or presentation recorded. We reserve the right to use such images, recordings, and videos without notice or compensation. Such recordings might include content or material that is protected by copyrights, trademarks, or other rights in which LCPtracker owns or licenses. Registrants are not allowed to copy, reproduce, publish, or distribute any photographs, videos, or audio files taken at Ignite 2025 for commercial use without express prior written permission from LCPtracker.
We may hire professional service providers (photo/video/streaming/audio) to document and display the Ignite 2025 experience. We may also use social media (e.g. Twitter) to: (i) post real-time photos and videos to our social media feeds; and (ii) display select submissions from those feeds on monitors throughout the venue. Registrants and sponsors are encouraged to capture their Ignite 2025 experiences and post their own brief social content from Ignite 2025 (text, photos, audio, video, streaming), provided it does not infringe upon the rights of any Registrant, accompanying party, sponsor, third party, or LCPtracker. Such infringement would include, but is not limited to, defamation or infringement of intellectual property rights. In the event you require a release or permission to protect the rights of a third party, obtaining such a release or permission shall be your sole responsibility.
By attending Ignite 2025, you acknowledge and agree as follows: (a) LCPtracker may edit and use footage it captures at Ignite 2025 for marketing and promotional activities and for any other lawful purpose in the ordinary course of its business; and (b) due to the prevalence of mobile recording devices in today’s world, LCPtracker disclaims all liability for the capture of your image in any multimedia format by other attendees at Ignite 2025. LCPtracker has the right to include photos and videos of Registrants, accompanying parties, speakers, and sponsors for marketing and publicity without compensation.
MINIMUM AGE REQUIREMENT
Attendees must be 18 years of age or older to attend the conference and any official related activities.
LIABILITY WAIVER AND RELEASE
In consideration of being allowed to register for, and participate in Ignite 2025, you hereby warrant and represent that you are age 18 or above and freely waive, release from liability, assume all risks, and covenant not to sue LCPtracker or its members, employees, board members, agents, or volunteers for any expense, loss, damage, personal injury, including loss of life, illness, including but not limited to COVID-19, disability, property damage, or property theft or actions of any kind that you may hereafter suffer or sustain before, during, or after Ignite 2025, unless said expense, loss, damage, personal injury, including loss of life, illness, disability, property damage or property theft or actions of any kind is caused by the sole, gross negligence of LCPtracker. This Liability Waiver and Release is specifically binding upon your heirs and assigns and is knowingly given.
OFFENSIVE BEHAVIOR/NO COMMERCIAL SOLICITATION BY NON-SPONSORS
At LCPtracker, we want everyone to enjoy the conference without being subject to any offensive or inappropriate behavior. As such, LCPtracker reserves the right, in its sole discretion and without refund, to refuse admittance to or to expel anyone from the conference whom we determine is behaving or is likely to behave in a manner detrimental to Ignite 2025 or to any attendee. We further reserve the right to expel any individual non-sponsor/exhibitor from Ignite 2025 if they are reported to be commercially soliciting other attendees at Ignite 2025. Registrants should report any behavior inconsistent with these principles to onsite Ignite 2025 staff. Ignite 2025 staff will be happy to help Registrants contact Ignite 2025 security or local law enforcement, provide escorts, or otherwise assist those experiencing harassment to feel safe for the duration of Ignite 2025. We value your attendance and are committed to providing a safe, productive, and welcoming environment to all Registrants, accompanying parties, support staff and vendors/exhibitors.
You may also contact LCPtracker directly to report a concern at [email protected]
UPDATES/REVISIONS TO THESE IGNITE TERMS
Please be aware that LCPtracker may update and/or revise these Ignite Terms, or any part thereof, at any time. If LCPtracker updates or revises these Ignite Terms, the updated/revised Ignite Terms will be posted on our Ignite 2025 Website .
In the event that LCPtracker updates the Ignite Terms, the “Last Modified” date on the site will be updated to reflect the date of the most recent version. We encourage you to review these Ignite Terms periodically. If you do not agree with these Ignite Terms, do not register for Ignite 2025.
DISCLAIMER
Presenters alone are responsible for the content of their respective program, presentations and/or handouts, which are offered for informational purposes only. The views and opinions expressed in the sessions are not necessarily those of LCPtracker and are not endorsed by LCPtracker. LCPtracker disclaims any and all legal liability or responsibility for the content expressed in the sessions or materials distributed as a part of the session. LCPtracker does not provide legal or accounting advice to attendees. If attendees have any questions regarding these issues, they should reach out to their own legal or accounting representatives.